The delivery times for sofas typically range from 8-10 weeks. However, unplanned delays can occur (e.g., raw material shortages, staff illness, etc.). In such cases, we will inform you individually about the current estimated delivery time.

Additionally, we prioritize environmentally friendly transportation by aligning with existing routes of our logistics partner. This means your products are first picked up from the factory, a route plan is then created, and you will receive a proposed delivery date thereafter.

We stock dining tables, benches, carpets, accessories and small furniture in the usual sizes and designs. Delivery is possible within 14 days - as long as stocks are available.

We firmly believe in offering solid and high-quality products. Therefore, we provide a 5-year warranty on all furniture. Exclusions apply to accessories and sofa upholstery fabrics. For further details, including information on warranty terms, please refer to our terms and conditions (AGB).

The entire collection is available to view in our showroom in Munich. A slightly smaller selection of our furniture is also displayed in Hamburg and Berlin. For more information, feel free to contact us at hello@onehouse.de.

For large furniture items shipped via freight, we deliver them directly to your apartment within Germany. The products are unpacked, assembled, and the packaging is taken away. The delivery costs for this service are included in your quote.

For small furniture and accessories, you have the option to pick them up directly from our showroom in Munich by appointment. Alternatively, they can be shipped as a parcel. Shipping costs depend on the size and will be calculated upon ordering.

Deliveries abroad are possible. We are happy to provide delivery costs upon request. Please note that in this case, we can only guarantee delivery to your doorstep, not into your apartment, as we rely on third-party shipping partners.

All One House sofas are equipped with a spring core, providing a stable sitting experience. Therefore, One House sofas are categorized as rather firm.

As you may know from box spring beds, the spring core has the property of returning to its original shape each time. Therefore, the surface automatically becomes straight again after each use.

Moreover, by consciously avoiding the use of down feathers, our sofa retains its shape over the long term.

We exclusively use solid wood for the entire base of the sofa, allowing you to sit on the edge and apply pressure without any concerns

All our sofa upholstery fabrics are made from 100% acrylic fiber. In the outdoor sector, these so-called High Performance Fabrics have been in use for years. Due to their soft surface, they are also excellent for indoor use and have already established themselves, for example, in the furnishing of yachts and sailboats.

We also highly appreciate the positive properties of these fabrics because their surface is 100% stain-resistant. This means that even larger mishaps, such as coffee or red wine spills, can be removed with some cleaning agent. The fiber itself does not absorb liquids. Therefore, these upholstery fabrics are not simply treated with a surface coating but are inherently versatile and extremely easy to care for.

No, the fabrics are not removable. Since all upholstery fabrics are easy to clean and stains can be removed directly from the sofa, there is no need for them to be removable.

This ensures that the sofa retains its shape and that the seams do not distort after cleaning.

It is recommended to vacuum the fabric at regular intervals to remove dirt and debris from corners and crevices. Use the appropriate attachment (soft upholstery nozzle) and keep the suction power low to avoid stretching the fabric or causing waves.

Additionally, wipe the entire surface of the upholstered furniture occasionally with a damp cloth. For cleaning, use lukewarm water and a clean, lint-free cotton cloth.

Use the One House cleaning kit or a similar product suitable for cleaning upholstered furniture:

• Spray the cleaning solution generously over the fabric, covering the entire area, not just the stain. Let it sit for about 5 minutes
• For stubborn stains, gently massage the cleaning solution into the fabric in both directions with a brush. Let the foam sit for another 5 minutes
• Rinse thoroughly with clear water
• Use a lint-free, clean, white cotton cloth to remove any excess cleaning solution and water
• Repeat the process if necessary
• Allow the area to dry thoroughly afterward

If none of the methods help or if the stain has been on the sofa for too long, professional cleaning is recommended. You can easily book this service online with us. At a time convenient for you, a service team will come to your home and clean your entire sofa. They can effectively remove both small and large stains, leaving your sofa looking like new.

Yes, all sofa modules have a connector mechanism on the underside. With this, all elements (except for the ottoman) can be connected to each other.

Yes, reordering is possible. Due to the lightfastness and easy care of the fabrics, as well as the stable seating comfort, it is not a problem to add modules later. These will seamlessly integrate into the existing sofa.

No, all sofas from One House are not sofa beds in the traditional sense. They cannot be pulled out or transformed. However, the sofas can still be used as a sleeping place, for example, for guests. Depending on the configuration and/or combination with an ottoman, a sleeping surface can be created. Feel free to contact us for further information (hello@onehouse.de).

The surface of our Hoogland tables undergoes multiple fine sandings, followed by sealing with a hard wax finish. It then undergoes a special oil treatment, making the table highly resistant to stains while preserving its texture and appearance.

At the underside, there are relief grooves to prevent wood warping, along with a reinforcement in the center of the table. Additionally, the underside includes pre-installed mounts for attaching the table legs.

Yes, of course! We have many common sizes in stock. These can be delivered within 14 days.

Yes, we would be happy to make you an individual offer just for the table top or just for the feet. Simply contact us directly.

All available frames are displayed in our online shop. The One House wing feet are available in black (steel), white (steel), and oak wood.

Wood is naturally not water-resistant and can be quite susceptible. It is only through our special treatment with hard wax seal and natural oil that the desired surface texture is achieved. This makes the dining table absolutely family-friendly and particularly easy to care for. Simply wiping it down with a bit of grease-cutting dish soap is usually sufficient. If stains cannot be removed, you can always sand down the surface and re-treat it with an appropriate oil. For this, it’s best to use our wood care set, which you can find in our online shop.

The European oak woods are distinguished by their natural grain, making each table a unique piece. There are knots present, as can be seen in the example pictures on our website. It is inherent to the nature of the material that a guarantee for an exact pattern cannot be provided.

Due to our production processes, it is not possible to see the tabletop in advance. However, the pictures on our website give you a good impression of what the tables look like.